Review: Online Skincare Consultation, Facial Company.

Working from home, I usually prescribe to the same daily uniform: yoga pants and an oversized, el-cheapo fleece hoody. Not exactly glamour. But the kind folk at The Facial Company approached Wellness WA to review their Skype live video consultation service, sending me into a panic because, my god, I may have to brush my hair and slap on a decent top.

However, there was no need to work myself into such a frenzy as founder and beauty expert Darren Clark instantly made me feel at ease via Skype video. After a couple of technical issues, Darren proceeded with the 20 minute consultation, asking me my skin concerns. I have combination skin and no major breakouts and just wanted to look at preventing future breakouts and wrinkles.

Darren also asked me what skin care I was using. My answer: not much, other than a basic pharmacy cleanser and whatever moisturiser sample I find at the bottom of my drawer. I half-expected the hard sell on products stocked on The Facial Company’s web store, but instead was given honest feedback – that the glycolic acid in my current cleanser is an excellent choice in preventing wrinkles (woohoo!). He also suggested a couple of moisturiser options to hydrate my skin and gave informative advice based on what he could see through the video, darkness under the eyes, most likely caused from sitting in front of a computer all day.

This could be you! Lying in bed, getting your skin assessed. You may have to turn on the light though!

Darren also told me about a success story – an older customer who was fed up with her skin woes, testing a heap of products over the years that never seemed to work. In a last bid attempt, she contacted The Facial Company for a 20 minute consultation. Taking Darren’s advice, she tried a few different products and was so impressed with the results that she booked another consultation. She is now truly on the quest for skin perfection that she never thought was possible.

Obviously the great advantage to this system is that you don’t even have to get out of your pjs to receive solid, professional advice. I can see this as a perfect solution to those beauty lovers out there that live in rural areas, or people that may not have access to a big range of skin care products. Also, it’s perfect for guys that want to get into a skin regime without feeling intimidated.

To book a Skype live video consultation, the process is very simple:

♥ Visit the website and click on the Skype live consultations link.
♥ Fill out the form, selecting the date that suits you best and submit.
♥ Pay your $10 (redeemable for any online purchase).
♥ And voila! A team member from The Facial Company will confirm your appointment with you.

You’ll also need to make sure you have a microphone, a web cam, sound, internet access and Skype (which can be downloaded for free). Too easy.

I wasn’t sure what to expect from the service but I was really impressed with Darren’s feedback and he’s a lovely guy to boot.

Review by Jess – a chocolate doughnut loving, fashion stylist extraordinaire with an extreme penchant for olives.

Be well,



  1. Tony says:

    Thanks Jess what a great review and what a great service The Facial Company is offering. I must give it a go as I need to review my skin care products. Thanks again. Tony

  2. Mel says:

    I loved your review Jess, that was awesome. I know Darren and the team and can ensure that anyone interested in some decent skin care advise without the hassle of heading into a salon should definitely give this SKYPE consultation a go. At The Facial Company you are made to feel like a real person, not just a customer, they care about you and your skin, I would highly recommend it to anyone, what are you waiting for get SKYPE-ing and you too will be on your way to discovering a better complexion 🙂

  3. Annette @ Wellness WA says:

    Thanks so much for your comments guys! It’s definitely a service that’s filling a gap in the market and good to hear you’re so keen on it too 🙂

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